We believe in transparency and fairness. If AstroKul doesn't meet your expectations, we will refund you โ no questions asked.
Request a refund within 7 days of your renewal or registration โ no questions asked. We deduct only a 5% fee (platform + payment gateway) and refund the balance within 5-7 business days.
You are eligible for a full refund (minus the 5% fee) if:
To cover the non-recoverable costs charged by our payment gateway and operational platform costs, a flat 5% deduction is applied to the refund amount. The remaining 95% of the original subscription amount will be returned to you.
Example:
If you paid โน999 for a plan, your refund will be โน999 ร 95% = โน949.05.
The 5% deduction (โน49.95) covers the payment gateway fee and platform processing cost.
To initiate a refund, please email us from your registered email address:
๐ง Email: help.astrokul@gmail.com
๐ Subject: Refund Request โ [Your Name] โ [Transaction ID]
Please include your registered email address, transaction or order ID, and the date of purchase. Our billing team will process your request within 1-2 business days of receipt.
Once your refund is approved, the amount will be credited back to the original payment method used at checkout โ credit/debit card, UPI, net banking, or wallet.
Refunds are not applicable in the following cases:
You can cancel your subscription at any time through your Profile & Settings dashboard. Upon cancellation, your access remains active until the end of your current billing period. No further automatic charges will occur after cancellation. Cancellation does not automatically entitle you to a refund unless it falls within the 7-day eligibility window above.
Last updated: July 2026 | Privacy Policy | Terms of Service